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You MUST report all claims prior to leaving Mexico and recrossing the border into the USA. Failure to file a claim prior to leaving Mexico may result in the DENIAL of your claim.

1} Remain calm.
2} Do not leave the scene.
3) Call Your Mexico Auto Insurance provider, and provide the following information
a} Mexico Auto Insurance Policy number
b} Name of the insured and the driver
c} Vehicle Identification: year, make, model, type, color and license plate
d} Place and address where the accident occurred
4} Do not leave the vehicle unattended since the insurance policy does not cover partial theft of parts.
5} If the vehicle is moved from the scene of the accident, you must inform the insurance company of the new location.
6} When the adjuster arrives, you will be asked for the following documents:
a} Mexico Auto Insurance policy
b} A valid driver's license
7} You will be asked to complete an accident report. Please do so since failure to do that may result in rejection of the claim.

Appropriate address to mail claims correspondences:
PO Box 434355
San Ysidro, CA 92143

QUALITAS - 01 800 00 49600 (toll-free in Mexico)

Upon your return to the US and after the claim has been reported to the company, you can get the status of your claim by contacting your Mexico Auto Insurance Company


This information regarding Mexican Auto Insurance policies is for informational purposes only. This site assumes no liability for any reliance on information provided. Mexican Auto Insurance Policies vary in coverage amounts and information. For current information see your policy Terms & Conditions. No attorney - client relationship is intended or created by this information

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